My wife and I had been looking for a car seat, stroller, bassinet, the whole 9 yards. We went to several places, and it just felt like we were being sold to. We stumbled upon Kids Superstore and were pleasantly greeted by Karla when we walked in 20 minutes before closing. She answered every question we had with great information, and trust me, I had a ton of questions! She stayed with us for over an hour, making sure we were good. It was way past closing time by then, but she did not mind. Karla absolutely LOVES what she does, which really speaks to her knowledge and kindness. We left to think about what we should buy, given all of our options. Although, we didn't know what to buy, we know we wanted to buy it from her. Fast forward one year and we get compliments on the stroller and bassinet Karla recommended us all the time. My brother called from another state yesterday after he saw our stroller and car seat and he can't find any good places near him (big city). I just messaged Karla after closing that my brother needs help on this and she responded immediately that she's on it. Every business should run with this level of customer service! Absolutely fantastic! Highly recommended!
I had been on the hunt for gliders and found so many online but I hesitated buying anything I wouldn’t be able to sit in or see. I headed to Kids Stuff with the hubby and we got there a minute after closing. I did not check the times before our trip. The owner opened the door and said come on in! He was so welcoming and understanding.
We found the exact glider I was looking for and the price was less than online. It was such a great experience!!! Thank you so much!!!
I had such a good experience this weekend shopping for a car seat. They let us take the car seat out to our car, make sure it fit correctly and even asked if we needed any help doing so. Once purchasing the seat, they brought it out to my vehicle and loaded it for me.
We purchased our car seat and stroller here. The staff was great and explained all the safety features (which are super important and not on regular store bought car seats). We felt very confident to go home and decide which one we wanted to choose. I would encourage everyone to check them out.
We have been customers of Kid's Stuff Super Store for over 6 years. I can't say enough good things about them. The level of customer service and the quality of their products is unmatched in Lincoln. Multiple times they have helped me with install questions on my car seats and even untangled a strap that got twisted. First class operation!
Always a wonderful experience shopping here! I’ve bought 2 strollers (one single and a double 2 years later) and each time was impressed by the helpfulness and knowledge of the workers. I did lots of research before coming in but still received very helpful insights before making any purchases. Also, prices are comparable if not better than online. You won’t regret shopping local here!
We had a great experience here. The staff is extremely helpful, moreso than anywhere else we have been! We didn’t even buy anything our first time there, and she spent a ton of time with us! Thank you and will definitely be referring friends!!
Seriously the nicest people and best customer service. Karla is the owner, and she goes above and beyond to help. Plus, they often have even better prices than you can find online! We have purchased a crib and a carseat here and we will keep going back.
Overall great experience and customer service. We have made several big purchases here preparing for baby including a dresser and crib set as well as a stroller and car seat set. The owner is more than willing to share information about brands and show options to fit budgets.